Frequently Asked Questions
Where are you located and how can I get there?
- 374 Royal York Road, Etobicoke, ON, M8Y 2R3
- TTC Transit: from Royal York Station you can take the 76 South or 15 Evans
- GO Train: Mimico Station is within walking distance
- Driving: get off at Islington South from the QEW
Do you have parking?
- Limited (free) street parking only, so pack your patience.
- Warning: Traffic Officers are on the hunt for illegal parking, they will be waiting, they will find you and fine you.
What are your hours?
- Closed on Mondays
- Tuesday to Saturday 8am to 7pm
- Sundays 8am to 6pm
- Follow us on social media for holiday hours
How many locations do you have?
- Only one! 374 Royal York Road.
Do you have seating?
- We have approximately 30 spots inside the bakery.
- We do not offer WiFi and have very few electrical outlets.
- During the hotter months we do offer patio seating.
- The seating area is not serviced by a server, it is an area for customers to sit down and enjoy their take-out.
- We do not take reservations. The seating is first come, first serve.
What are your payment options?
- Cash and Interac
- Credit card over $10
Do you have gift cards?
- Yes, they are available for purchase in-store in any denomination.
- We hope to have them available online in the future.
Can I buy donuts in store?
- Yes, we make a set number of donuts every morning. Once we sell out for the day, that’s it. We usually sell out around 2pm.
- We typically only have regular sized donuts available for walk-in purchase.
- To avoid disappointment, we suggest pre-ordering online.
How can I pre-order donuts?
- Select salads: quinoa, grilled or steamed veggies, salads without cheese
Do you deliver?
- No, we do not deliver any of our products, including cakes and catering.
Do you make custom cookies?
- No, we do not make custom cookies of any type.
Do you make custom donuts?
- Rarely – please contact management directly to inquire.
Products made without gluten?
- Prepared food: select salads, grilled chicken, select seafood, grilled or steamed veggies
- Pastries: baby chocolate truffle pastries, select almond cookies, French macaron, Cocomira
- Cakes: none
Do you wholesale?
- No, we do not offer any of our products at wholesale prices.
- Restaurants/cafes who would like to inquire about placing a standard order for our products please talk to management directly.
What can I pre-order?
- Donuts – ‘Order Donuts’
- Cakes – ‘Request a quote’
- Pies & Pastries – call and ask to speak to staff in the bakery department
- Catering – call and ask to speak to a catering specialist
- Daily Prepared Food – call and ask to speak to staff at the hot table
- Bread – call and ask to speak to staff at the cash area
- Pizza – must be ordered before 3pm with at least 2 hours’ notice, call us
- Seasonal Items – ‘Order Seasonal Items’
- NOTE: All items are subject to availability and seasonal/holiday changes.
- NUTS – We are NOT a nut-free facility. We will NOT accommodate any requests to make an item ‘nut-free.’ We use nuts on the premise.
- PEANUTS – We do not use peanuts on the premise, but we do not guarantee that any of our products have not come in contact with peanuts.