FAQ

Frequently Asked Questions

Where are you located and how can I get there?

  • 374 Royal York Road, Etobicoke, ON, M8Y 2R3
  • TTC Transit: from Royal York Station you can take the 76 South or 15 Evans
  • GO Train: Mimico Station is within walking distance
  • Driving: get off at Islington South from the QEW

Do you have parking?

  • Limited (free) street parking only, so pack your patience.
  • Warning: Traffic Officers are on the hunt for illegal parking, they will be waiting, they will find you and fine you.

What are your hours?

  • Closed on Mondays
  • Tuesday to Saturday 8am to 7pm
  • Sundays 8am to 6pm
  • Follow us on social media for holiday hours

How many locations do you have?

  • Only one! 374 Royal York Road.

Do you have seating?

  • We have approximately 30 spots inside the bakery.
  • We do not offer WiFi and have very few electrical outlets.
  • During the hotter months we do offer patio seating.
  • The seating area is not serviced by a server, it is an area for customers to sit down and enjoy their take-out.
  • We do not take reservations. The seating is first come, first serve.

What are your payment options?

  • Cash and Interac
  • Credit card over $10

Do you have gift cards?

  • Yes, they are available for purchase in-store in any denomination.
  • We hope to have them available online in the future.

Can I buy donuts in store?

  • Yes, we make a set number of donuts every morning. Once we sell out for the day, that’s it. We usually sell out around 2pm.
  • We typically only have regular sized donuts available for walk-in purchase.
  • To avoid disappointment, we suggest pre-ordering online.

How can I pre-order donuts?

Vegan products?

  • Select salads: quinoa, grilled or steamed veggies, salads without cheese

Do you deliver?

  • No, we do not deliver any of our products, including cakes and catering.

Do you make custom cookies?

  • No, we do not make custom cookies of any type.

Do you make custom donuts?

  • Rarely – please contact management directly to inquire.

Products made without gluten?

  • Prepared food: select salads, grilled chicken, select seafood, grilled or steamed veggies
  • Pastries: baby chocolate truffle pastries, select almond cookies, French macaron, Cocomira
  • Cakes: none

Do you wholesale?

  • No, we do not offer any of our products at wholesale prices.
  • Restaurants/cafes who would like to inquire about placing a standard order for our products please talk to management directly.

What can I pre-order?

  • Donuts – ‘Order Donuts’
  • Cakes – ‘Request a quote’
  • Pies & Pastries – call and ask to speak to staff in the bakery department
  • Catering – call and ask to speak to a catering specialist
  • Daily Prepared Food – call and ask to speak to staff at the hot table
  • Bread – call and ask to speak to staff at the cash area
  • Pizza – must be ordered before 3pm with at least 2 hours’ notice, call us
  • Seasonal Items – ‘Order Seasonal Items’
  • NOTE: All items are subject to availability and seasonal/holiday changes.

Allergies:

  • NUTS – We are NOT a nut-free facility. We will NOT accommodate any requests to make an item ‘nut-free.’ We use nuts on the premise.
  • PEANUTS – We do not use peanuts on the premise, but we do not guarantee that any of our products have not come in contact with peanuts.